Explanation of DMU Roles

It's important to think about the role for which you want to create a Buyer Persona. If it's your first Buyer Persona, we suggest starting with the role of Initiator. This is the person who initiates the purchase of your product or service.

  • Click DMU role to open the dropdown menu.
  • Select the right role.
  • Click the refresh icons to generate a name and avatar.
  • Click next when you're done.

Create a Buyer Persona - 2

 

Understanding the various DMU roles helps clarify the decision-making process and target your efforts effectively.

Here’s an example of what that looks like when we sell Growf to a marketing agency:

  • Initiator: The person who identifies a need and starts the search for a solution.
    • Example: In a marketing agency using Growf, this is often a marketing manager or account manager looking for better ways to streamline campaign management and improve client results.
  • Decision Maker: The individual who has the final say on the purchase. 
    • Example: In smaller agencies, this is often the CEO or owner, while in larger organizations, it could be a senior marketing leader like the CMO or CCO.
  • End User: The person who will actively use your product or service. 
    • Example: A growth marketer, SEO expert, or content writer. The exact roles may differ, so you might need multiple user personas.
  • Influencer: Someone who impacts the decision without making the final call. 
    • Example: This could be a CFO evaluating ROI or an IT manager assessing technical compatibility.
  • Buyer: The person responsible for executing the purchase by handling the payment.
    • Example: This role is not necessarily the final decision-maker but ensures the transaction is completed. In our case, this is an often a CFO within smaller companies, or an administrative employee at bigger companies.